No. We do not use any artificial flavours in our cookies.

Unfortunately, in the transportation from our bakery to your home, cookies can sometimes break along the way. This can happen in our facility, on our trucks, at the grocery store, or even on the shelf! If you received a package that is broken and cannot be eaten, please return them to the store where you purchased them or contact us.

The brown flecks in our almond cookies are pieces of real, ground almonds.

All of our cookies are kosher dairy.

Some of our products contain whey powder and milk chocolate chips, which are not suitable for a dairy- or lactose-free diet. Since our bakery uses these ingredients in certain products, it cannot be considered a dairy-free facility.

Sometimes during the baking process, a drop of wafer batter can drip onto the next wafer, creating a dark spot of burnt wafer. This is completely harmless to consume. However, if you have any concerns with our products, you can contact us.

No, our facility is not allergen free. However, we take great care to ensure there is no cross contamination between our products.

To check the freshness date, look on the right hand side, on the front of your package, to find 2 letters and 4 numbers printed in silver font. The letters represent the month and the numbers represent the day and year. For example: JL1417 2235 F (would be July 14, 2017).

Yes, you can freeze our cookies in a sealed package prior to the freshness date.

No, our cookies are not gluten free.

No. There is no high-fructose corn syrup in our cookies.

The best way to store your cookies and maintain optimal freshness is to keep them in a re-sealable bag or container.

No, our products do not contain MSG.

Some of our cookies contain nuts but many do not. We encourage you to check the ingredient listing on each specific product. Even though we take all necessary precautions to ensure there is no cross contamination between products, our facility is not nut free.

The nutritional information is listed on each product package. The ingredient listing can also be found on this website!

Please check with your municipal recycling guidelines.

Some of our cookies contain whey powder, milk chocolate chips and eggs, which are not suitable for a vegan diet. We encourage you to check the ingredient listing on each specific product. Since our bakery uses these ingredients in certain products, it cannot be considered a vegan friendly facility.

Yes, our cookies are suitable for vegetarians.

All of our cookies are made at our bakery in Burlington, Ontario, Canada.